Policies and Terms

We respect your privacy and are committed to protecting your personal information.

We may collect the following information when you use our services:

• Name

• Email address or phone number

• Hotel / accommodation details

• Order and service requests

• Optional child-related preferences (e.g., age, needs)

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This information is used solely to:

• Coordinate rentals and deliveries

• Arrange personal shopping requests

• Communicate regarding your booking

• Improve our services for families travelling in Japan

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We do not sell or share your personal information with third parties, except when necessary to fulfill service arrangements (e.g., delivery coordination with hotel concierge).

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All personal data is handled responsibly and securely.