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Commerce Disclosure

Commerce Disclosure (Based on the Act on Specified Commercial Transactions)

Business Name : MomoMama Japan

Responsible Person : Fau Hoay Shuang

Business Address : Yokohama, Kanagawa, Japan
(Full address will be disclosed upon request)

Phone Number : +8108030791989

Email Address : momomamajap@gmail.com

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Pricing : Prices are listed on each product page

Additional Fees

  • Delivery fee: from JPY 2,900 per trip (varies by area)

  • Additional charges may apply for extended rental or special arrangements

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Payment Methods

  • Credit Card (via Stripe)

  • Wise (international payment)

Payment Timing
Payment is required upon booking confirmation

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Delivery / Service Timing
Items will be delivered to your specified location (hotel front desk or agreed meeting point) at the scheduled time

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Cancellations & Refunds

  • Cancellation fees may apply depending on timing prior to rental start

  • No refunds will be issued after the rental period has begun

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Returns / Collection

  • Items must be returned via designated method (hotel front desk or courier)

  • Late returns may incur additional charges

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Defects / Issues
If there is any issue with the item, please contact us immediately. We will do our best to provide a replacement or solution

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Additional Notes

  • Customers may be charged for loss or damage of items

  • Equivalent items may be provided depending on availability

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